Most orders ship within 2 to 5 business days.

Please contact us within 5 days of order delivery. All items must be unused and in original condition. Buyer will be responsible for return shipping charges unless we made a mistake with your order. In the event of an error on our part, we will cover return shipping costs. Please contact us with your order number to request a return. (The easiest way is to reply to the order confirmation email you received). Returns will be processed within 10 days of receipt.

Our Mutt Mats are machine washable on gentle/cold with no bleach. Lay flat to dry or tumble dry, low.

Yes, we do! Please fill out the Contact Us form, and we’ll get back to you within 1 to 2 business days.