Most orders ship within 2 to 5 business days.

Please contact us within 5 days of order delivery. All items must be unused and in original condition. Buyer will be responsible for return shipping charges unless we made a mistake with your order. In the event of an error on our part, we will cover return shipping costs. Please contact us with your order number to request a return. (The easiest way is to reply to the order confirmation email you received). Returns will be processed within 10 days of receipt.

Our Mutt Mats are machine washable on gentle/cold with no bleach. Lay flat to dry or tumble dry, low.

Yes, we do! Wholesale pricing is available with the purchase of at least twelve (12) Mutt Mats or Kennel Mats. Please fill out the Contact Us form, and we’ll get back to you within 2 business days to explain the wholesale ordering process.